Sales Policy for Kryotax Confectionery
Effective Date: 24/10/2024
Welcome to Kryotax! We are committed to providing high-quality confectionery products and excellent customer service. Please read our sales policy carefully before making any purchases on our website.
1. Order Placement
- All orders must be placed through our website at https://kryotax.com/.
- Please ensure that all the information provided during the order process is accurate and complete to avoid any delays in processing or shipping.
- Once an order is placed, you will receive an email confirmation with your order details.
2. Payment Terms
- Payments can be made through the secure payment methods available on our website.
- All prices listed on our website are in dollar and inclusive of applicable taxes unless otherwise stated.
- Full payment is required at the time of purchase.
3. Shipping & Delivery
- We aim to ship your order within 7 days business days of order confirmation.
- Shipping charges and delivery timelines vary based on the delivery location and will be calculated at checkout.
- Once your order is shipped, you will receive a tracking number to monitor its progress.
4. Product Availability
- All products are subject to availability. In the event a product is out of stock, we will notify you promptly and provide options for an alternative product or a refund.
- We reserve the right to discontinue any product at any time without notice.
5. Returns & Refunds
- Due to the perishable nature of confectionery, returns are generally not accepted. However, if you receive a damaged or incorrect product, please contact us within [number of days] days of receiving your order.
- In case of an approved return, products must be unopened, in their original packaging, and accompanied by the original receipt.
- Refunds for approved returns will be processed within 7 days business days.
6. Order Modifications & Cancellations
- If you wish to modify or cancel your order, please contact our customer service at [contact information] as soon as possible. We will do our best to accommodate your request, but please note that orders that have already been processed or shipped may not be altered or canceled.
7. Customer Service & Support
- For any questions, concerns, or feedback about your purchase or our products, please reach out to our customer service team at [email protected].
- Our team is available [hours of operation] to assist you.
8. Changes to the Policy
- Kryotax reserves the right to amend this sales policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
Thank you for choosing Kryotax! We hope you enjoy our delicious range of confectionery products.